How to Use Product Order
This section covers:
- What is Product Order?
- Video Guide on How to Create a Receipt List in Product Order
- Key Parts of a Product Order and How to Use the Receipt List Feature
What is Product Order?
The Product Order section is your central hub for tracking every order submitted by you or your team. Think of it as your order dashboard or order history β every completed order is recorded here, so you can review it anytime.
This page shows key details such as the supplier, branch, items ordered, quantities, total cost, and delivery status.
Hereβs what you can do here:- View all orders in the order they were submitted.
- Open each order to see the items, their quantities, and costs.
- Check the status of an order β whether itβs pending delivery, closed (if the outlet has received the items), or canceled (if no items will be delivered by the supplier).
- Keep a record of delivered orders using the Receipt List feature.
Video Guide on How to Create a Receipt List in Product Order
Watch the video below to easily understand our Product Order and how to create a receipt list in it:
Key Parts of a Product Order and How to Use the Receipt List Feature

Key parts of the screen:
- Tabs β My Orders / All Orders
- My Orders π Shows only the orders you personally submitted.
- All Orders π Shows every order submitted by your team or organization.
- Status Filter
- Pending Delivery π orders approved and ready to be delivered.
- Closed π orders that have been completed, received, and recorded in the receipt list.
- Cancelled π orders cancelled before the items are received.
Example: If a supplier cannot fulfill the order and it is cancelled before delivery, you can change the status to be Cancelled.
- Order List
- is first grouped by the network you selected at the beginning as the delivery address (e.g., Thumbs Up @ Tampines Mall) β itβs like your top-level filter.
- Inside each network, the orders are then separated by the supplier, so you can quickly see which orders go to which vendor.
- Each order list shows:
- Cart ID β The unique ID of the cart used for that batch of orders (e.g., l2cqk1li4i).
- Location/Branch Name β Where the order is for (e.g., Thumbs Up @ Tampines Mall).
- Supplier Name β Who you ordered from (e.g., Treeams Hospitality Group).
- Delivery Date β The expected delivery date (e.g., 30 Aug 2025).
- Order ID β Unique reference number for each order (e.g., PO-250800014).
- Items & Cost β Quantity of items and total cost (e.g., 1650 items | SGD 3200.00).
- Order Status β Yellow βPending Deliveryβ badge showing the current progress.
- If you click the supplierβs name, youβll see that the page is divided into two main sections:
- Order List on the left which is the summary of your order, and
- Receipt List on the right where you record the products that have arrived at your outlet.
- When products arrive, check if the received quantity matches the ordered quantity and record it in the Receipt List section. Add a New Receipt to begin recording received products.
- β If everything matches π You can simply tick the Received All checkbox. After submitting, the order will automatically close.
- π¦ If only part of the order has arrived but will be delivered later
- Record the quantity received and submit.
- When the remaining items arrive, input them in a new receipt. Example: If the supplier delivers 50 out of the 100 items ordered and will send the rest next week, record 50 now and submit. Next week, input the remaining 50.
- π« If only part of the order has arrived (no more coming)
- Record the quantity received in the receipt list, then click submit.
- Close the order manually by click the Close Order button. Example: If the supplier delivers 50 out of the 100 items ordered and has no more stock, record 50 and close the order manually.
- Whatever the quantity, the receipt list is mandatory to fill in for every order received.
This way, you can easily track everything without jumping between pages.